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The plugin is not available. How to install and why the CryptoPro browser plugin extension does not start in Yandex browser. EDS update procedure

07.04.2022

The error “The plugin is loaded, but no objects are being created” usually occurs among users of the Mozilla Firefox browser, and indicates that a plugin is required to display content on the site, which for some reason does not work correctly. Today we will analyze how this error can be eliminated.

As mentioned above, the problem “The plugin is loaded, but no objects are created” is typical for the Mozilla Firefox browser, therefore, it is on the example of this web browser that the further process of eliminating the error will be considered. In the event that the problem occurs in relation to another browser, the principle of the actions performed will be similar, but due to differences in the interface of browsers, the steps may differ from those given in the article.

fix "Plugin loaded but no objects created" error?

  • After the “Plugin loaded but no objects are created” problem occurs on an open site, pay attention to the upper left part of the browser window, where an icon with a designer detail will be visible near the address bar. Make a left click on it, and then make a choice in favor of the parameter "Allow and Remember".

  • Next, you need to configure the work of the installed plugin. To do this, click in the upper right area on the menu button of the Internet browser, and then proceed to the section "Settings".

  • In the left area of ​​the window, go to the tab "Plugins", and on the right, after finding your plugin, set the parameter "Always On".

  • Restart your browser. From now on, the "Plugin is loaded but no objects are being created" error should be gone.
  • If the above steps did not help

    As a rule, in most cases, the described technique should help to successfully solve the error "The plugin is loaded, but no objects are being created." If this does not help, the following should be suspected:

    • viral activity. Viruses often negatively affect the browser, therefore, if you encounter incorrect operation of your web browser, we strongly recommend that you scan the system using your antivirus tools;
    • Incorrect browser operation. As a rule, the browser must independently install the plug-ins necessary to display elements on the site. If this does not happen, you should try reinstalling your web browser;
    • Conflicting plugins and add-ons. In more rare cases, installed plugins and add-ons can cause the error “Plugin is loaded, but no objects are being created”. To check this, try disabling all plugins and extensions, and then check for an error;
    • Installed antivirus. Often, the antivirus does not recognize threats correctly, so it can be assumed that your antivirus program affected the incorrect operation of the plug-in. Just try temporarily disabling your antivirus, and then check the functioning of your web browser.

    CryptoPro EDS browser plug-in (aka CryptoPro CADESCOM or Kadeskom) is a plug-in required to create and verify an electronic signature on web pages using CryptoPro CSP. It is used to work on trading platforms and portals. The distribution kit is available on the CryptoPro website in the section Products / CryptoPro EDS Browser plug-in http://www.cryptopro.ru/products/cades/plugin/get_2_0 .

    System requirements

    • Plugin installation is possible on the following operating systems: Win XP SP3, Win Vista SP2, Win 2003 SP2, Win 2008 SP2, Win 7, Win 2008 R2, Win 8, Win8.1, Win10.
    • Works with browsers: IE 8 - 11, Opera, Mozilla Firefox, Google Chrome, Yandex Browser

    Does not work in the EDGE browser, which is preinstalled by default in Windows 10.

    • Requires pre-installed CryptoPro CSP version 3.6 R2 or higher

    Features of some browsers for setting up the plug-in

    • in Mozilla Firefox 29 and higher: you need to enable the plugin (the browser may not request permission to enable the plugin). To do this, go through the diagnostics and perform a fix "Enabling plugins in Mozilla Firefox", after which it is necessary restart firefox. You can also do this manually: press Ctrl+Shift+A, go to the "Plugins" section, select CryptoPro CAdES NPAPI Browser Plug-in and set it to the "Always active" state, after which it is necessary restart firefox .
    • in Google Chrome, you need to follow the link and install the extension.
    • In Yandex Browser and Opera, you need to install the extension available at this link
    • In Internet Explorer, you need to make the following settings:
    1. Add the address of the site on which you are working with the plugin to trusted sites (Browser options / security / trusted sites / sites / add site address).
    2. If you are working in Internet Explorer 11, then try working in compatibility mode.
    3. Check that the site address has been added to the plug-in's trusted nodes (most sites that accept certificates from our CA can be added automatically using the diagnostics https://help.kontur.ru/uc). To check that the site has been added to the plug-in's trusted nodes, you need to go to Start - All Programs - CRYPTO-PRO - Settings CryptoPro EDS Browser plug-in. A browser window will open, in which you will need to allow unblocking all page content / allow access.

    ) in the section "Products" -> "CryptoPro EDS Browser plug-in"

    When you run the downloaded file, the system will prompt you to elevate the rights to the system administrator. Installation without administrator rights is not possible.

    After installation, be sure to restart your browser! Sometimes (in the case of using Chrome) a system restart is required, because. closing all chrome windows does not unload the browser from RAM in all cases.

    Additional settings for FireFox version 52.0 and later

    Don't forget to install the plugin

    For the plug-in to work in FireFox starting from version 52, you need to install the latest version of the plug-in (at least 2.0.12888) (see ) and a special extension for FireFox.

    To install the extension, go from your FireFox to the link . After the transition, you will be prompted to install the extension for FireFox - you must confirm the installation by clicking Install (Install).

    Additional settings for FireFox versions prior to 52.0, FireFox ESR (Error: Plugin loaded but no objects created)

    After the add-on is installed, its launch is allowed only after confirmation by the user. You can allow the add-on to run either only for the current site or permanently for all sites

    Option 1: setting permission to use the add-on only for the current site (https://www.site)

    When the error occurred: Plugin is loaded but objects are not created pay attention to the address bar - the add-on icon has appeared in it:

    Click on this icon - you will be prompted to run the add-on and remember the permission to run the add-on for this site forever.

    Option 2: setting permission to use the add-on for all sites

    Open the page with installed FireFox add-ons

    Find the CryptoPro CAdES NPAPI Browser Plug-in in the add-on list and change its startup mode to "Always On"

    Additional settings for Opera

    Open the page with the search for an add-on to install:

    Enter "CryptoPro" in the search bar - the extension "CryptoPro Extension for CAdES Browser Plug-in" will be found. Click "Add to Opera" to install.

    Additional settings for Yandex browser

    For Yandex browser, you need to follow the procedure similar to the case with Opera.

    Additional settings for Google Chrome: permission of the installed add-on

    If the add-on is successfully installed, the next time you start Chrome, a message will be displayed asking you to confirm the launch of the add-on

    In this dialog, you must enable the use of the extension

    The rules for installing the CryptoPro CSP plugin in Mozilla Firefox differ depending on the browser version - 52 and higher, or older.

    Mozilla Firefox version below 52

    To sign documents in Mozilla Firefox:

    • Turn off automatic updates. To do this, go to "Menu" ⇒ "Settings" ⇒ "Additional" ⇒ "Updates" (Fig. 1).
    Rice. 1. Location of update settings in Mozilla Firefox
    • Install version 51.0.1 from Mozilla Firefox official website.

    To install the CryptoPro Browser plug-in, follow these steps:

    1. Download the installer from the official website of the Crypto-Pro company www.cryptopro.ru/products/cades/plugin and run the executable file.

    2. In the CryptoPro Browser plug-in installation window, click the "Yes" button (Fig. 2-a).

    Rice. 2-a. Installing CryptoPro Browser plug-in

    3. Wait for the installation to complete (Fig. 2-b).

    Rice. 2b. Installing CryptoPro Browser plug-in

    4. Click the "OK" button and restart the Internet browser (Fig. 2-c).

    Rice. 2-in. Installing CryptoPro Browser plug-in

    Important

    After installing CryptoProBrowser plug- init is necessary to check whether the add-on for working with the electronic signature CryptoPro EDS Browser plug-in for browsers is installed in the browser.

    5. Open the browser, press the "Browser menu" button, select the "Add-ons" section (Fig. 3).

    Rice. 3. Browser menu

    6. Open the "Plugins" tab. Opposite the plugin "CryptoPro CAdES NPAPI Browser Plug-in" in the drop-down menu, select the option "Always enable" (Fig. 4).


    Rice. 4. Add-ons management

    7. Restart your browser.

    Mozilla Firefox version 52 and above

    To install CryptoPro Browser plug-in follow the steps:

    1. Follow the link www.cryptopro.ru/products/cades/plugin , then select "browser extension" (Fig. 5).


    Rice. 5. CryptoPro website

    2. Click "Allow" (Fig. 6).


    Rice. 6. Request resolution

    3. Click "Add" (Fig. 7).

    In our time, the workflow is increasingly moving to the screens of monitors. Instead of standard paper media, virtual documents come that do not need to be collected, certified, duplicated and stored in an archive. But the use of electronic document management carries one inevitable difficulty: the problem of data protection, certification of documents and maintaining privacy. It is here that the question arises about the use of special algorithms that perform two functions:

    • protect the data contained in the file;
    • certify the electronic document.

    Such algorithms execute special programs that have passed the appropriate certification and are designed to encrypt and decrypt certain information. One of these programs is called Crypto Pro.

    What is the purpose of the crypto pro program

    Crypto Pro was founded in 2000 and since then has been one of the leaders in the market of crypto programs and electronic digital signatures. Developers not only implement individual software products, but also offer ready-made utilities that process documents online through special browser extensions. Crypto-Pro EDS Browser plugin can be purchased on the company's website, and its installation is possible on all types of popular browsers.

    How to install Crypto-Pro EDS

    This plugin can be found on the company's website or at the link: https://www.cryptopro.ru/products/cades/plugin/get_2_0

    After the transition, you can see a window where you will be prompted to download and select the location to save the installation file cadesplugin.exe

    After downloading to the selected disk, the installed file should be run:

    Please note that for ordinary users, launching the installation of the browser plugin Crypto Pro is not possible. The process can be activated only with administrator rights. If the user has them, then you can see the following notification on the screen:

    The following window will indicate the successful installation of the plugin:

    Correct installation does not guarantee the correct operation of the plugin. The browser must be restarted, and in the case of Chrome, a complete restart of the computer may be required.

    Features of installing browser plugin Crypto Pro

    For various browsers, developers have come up with special add-ons that facilitate the work of the plugin. For example, for later versions of FireFox, there is an add-on that is proposed to be installed immediately after the main part of the process.

    Sometimes an error occurs before work, and the plugin is not able to create objects.

    This problem is solved quite simply: you should allow add-ons to run separately for certain sites or for all pages visited by the user.

    If the plugin is allowed to be used on individual sites, you should go to the desired page and find a separate icon in the search bar indicating the possibility of using the extension:

    If the plugin will work with all sites, it should be launched from the "Add-ons" option:

    In the list of all possible add-ons, look for CryptoPro CAdES NPAPI Browser Plug-in and allow its use in automatic mode:

    For Opera and Yandex browsers, the process of applying the extension will be identical. In the menu we find the option "Extensions", through we do not load the necessary plugin.